These Terms of Service (“Terms”) govern the use of accommodation services (“Services”) provided through the Jstyle STAY reservation website (“Website”) operated by Yes Hokkaido FK Co., Ltd. (“Company”). By making a reservation through this Website, you agree to be bound by these Terms and related policies.
These Terms apply to all reservations and accommodation services booked through the Website. If a specific accommodation plan includes separate conditions, those conditions shall prevail.
A reservation is deemed confirmed when the booking process is completed and a confirmation notice is sent by the Company.
Accommodation fees displayed on each plan page include applicable taxes. Additional charges such as cleaning fees or extra guest fees may apply. Payment methods and timing are governed by the disclosure under the Act on Specified Commercial Transactions.
Properties generally operate on a self check-in basis. Check-in and check-out times must follow the instructions provided at booking.
Cancellations and changes are subject to the applicable cancellation policy. Reservations during the Winter Season (December 1 to March 31) are subject to the Winter Cancellation Policy.
No refunds will be provided after the start of the stay, except where the Company is at fault.
Guests must not exceed occupancy limits, disturb neighbors, damage or remove property, or resell or transfer bookings without authorization.
The Company is not liable for delays, cancellations, or disruptions caused by severe weather, transportation issues, or other force majeure events.
These Terms shall be governed by the laws of Japan. The Sapporo District Court shall have exclusive jurisdiction as the court of first instance.
