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    Act on Specified Commercial Transactions Disclosure

    Basic Information

    Business Operator
    Yes Hokkaido FK Co., Ltd. / Jstyle Stay Furano
    Representative
    Representative Director: Michael Lo
    Property Address
    29-17 Kitanomine-cho, Furano-shi, Hokkaido 076-0034, Japan
    Head Office
    Rojie Sapporo 25 #603, 6-1 Minami 2-jo Nishi 5-chome, Chuo-ku, Sapporo, Hokkaido 060-0062, Japan
    Phone
    +81-11-838-7418
    Email
    info@jstylestay.com

    Fees and Payment

    Accommodation Fees: All prices are displayed on the official reservation website and include tax.

    Additional Fees:

    • • Cleaning fee
    • • Extra guest fee
    • • Accommodation tax
    • • Bank transfer fees (if applicable)

    Payment Methods:

    • • Credit card
    • • Bank transfer
    • • Other methods designated by the Company

    Payment Timing:

    • • Credit card: At time of booking confirmation
    • • Bank transfer: By the designated due date

    Service Period

    Service Period: Accommodation services are provided on the confirmed stay dates.

    Cancellations and Refunds

    Cancellation & Changes: Cancellations and changes are subject to the applicable cancellation policy for each plan.

    Refunds: No refunds will be issued after the stay has commenced, except where the Company is at fault.

    Force Majeure: In cases of severe weather, natural disasters, or transportation disruptions, services may be modified or cancelled. The Company will respond in good faith on a case-by-case basis.

    Cancellation Policy

    Cancellation Fees:

    • • Up to 14 days before check-in: Free
    • • 13–7 days before check-in: 50%
    • • 6 days before check-in or same day: 100%
    • • No-show: 100%

    Fees include cleaning and extra guest charges.

    Weather and Transportation: This policy generally applies to cancellations due to weather or transportation conditions, except where the property cannot be used or the Company is at fault.

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